Terms and Conditions of the website.

Receive a warm welcome to the Sensation Tours website. The terms “we”, “us”, “our” and “Sensation Tours” refer to Sensation Tour LLC, and to our website. The term “you” refers to the customer who visits the Website and/or contributes content to this website.

Sensation Tour LLC requests the user of this page, to read these conditions and the privacy policy of this website in detail and judiciously, before starting their exploration or use. If the user does not agree with these terms of use or with any provision of the privacy policy, we suggest that you refrain from accessing or browsing the website of our entity.

1. The object of the website.

Sensation Tours has developed this website to offer users a service of booking activities, excursions and guided tours in different countries of the world.

Sensation Tours informs you the activities, excursions and guided tours, as well as transfers, are services provided directly by third-party partners of Sensation Tours (hereinafter the Supplier).


2. Book on Sensation Tours and register on the website.

In order to make reservations through the website, users will have to provide their personal data (names, surnames, e-mail, telephone, and mobile) or, if applicable, the data of the person on behalf of which the Activity or transfer, so that Sensation Tours can make the reservation requested by the user. In addition, users can also create an account by completing the registration form that the website makes available. Through this account, the user will create a profile that will allow you to have a private area through which you can manage all bookings made through the website. By virtue of these general conditions of use, users declare to provide true, accurate, current and complete information about their identity or, if applicable, the person on behalf of which the activity or transfer is reserved. In this sense, users will be responsible for the accuracy of the data provided to Sensation Tours and any consequences that may arise from errors in the information provided. Users will have full responsibility for using your account. Consequently, they will be responsible for the proper custody and confidentiality of the user name and/or passwords that allow access to their account and undertake not to assign their use to third parties, whether temporary or permanent or to allow their Access to third parties. In accordance with the foregoing, users shall immediately notify Sensation Tours via e-mail of any misuse of their username and/or password due to circumstances such as theft, loss or unauthorized access. Authorized to them, in order that Sensation Tours can proceed to its cancellation or blocking and/or disqualification as soon as it is established the improper use of its user account. Until such events are reported, Sensation Tours will be relieved of any liability that may arise from the misuse of user names or passwords by unauthorized third parties.

3. Specific conditions regarding booking of activities, excursions and guided tours.

The reservations that each user makes through the website are subject to the specific conditions that apply to each activity, excursion or guided tour. The user can find these conditions in the description sheet of the website for each of these services, as well as in the confirmation email sent by Sensation Tours once the reservation has been made.

1.3.1 General conditions applicable to all reservations.

Generally, the reservation of activities, excursions and guided tours promoted by Sensation Tours through the website is subject to the following conditions:

The dates and times of the activities, excursions and guided visits published in the website have been preset by the suppliers and do not allow any type of modification in this sense. There is only the possibility of changing the date and time of an activity, excursion and guided tour if the user has contracted a private service, in which case you have to comment directly with Sensation Tours by sending an email to infoventas@sensationtours.com. In any case, the response of Sensation Tours will depend on the applicable conditions of each provider.

Users will be able to modify the data of their reservations whenever the conditions of the activity, excursion and/or guided tour permit. In order to make this modification, the user will have to go directly to his user account.

The minimum advance time for each reservation varies depending on the activity, excursion and/or guided tour you wish to book. In this way, you can see in the tab of the activity itself on the website. Sensation Tours informs you that it is not possible to book an activity in advance less than the one indicated on the activity card.

To book an activity, excursion or private guided tour, please contact Sensation Tours by sending a message to infoventas@sensationtours.com. The reservations that each user makes through the website are subject to the specific conditions that apply to each activity, excursion or guided tour. The user can find these conditions in the description sheet of the website for each of these services, as well as in the confirmation email sent by Sensation Tours once the reservation has been made.

1.3.2. Specific conditions related to information about the activity, excursion and/or guided tour reserved.

The meeting point, the date, the schedule, the duration and all the information necessary for the enjoyment of the activity, excursion and / or reserved guided tour, is detailed in the description sheet of each service, on the website, as well As in the confirmation email sent by Sensation Tours to the user once the reservation is made.

It is essential that users are punctual and present at the meeting point at the time and date indicated since all activities, excursions and guided tours are scheduled to leave at a specific time and it is not possible to change the start time. If users have any questions regarding the reserved service and, in particular, with the meeting point of the activity, excursion or visit, users may contact the provider at the contact address that appears At the moment of confirmation of the reservation.

4. Specific conditions of reservations for transfers.

Each of the transfers offered by Sensation Tours on the website is subject to certain specific conditions, which users can consult on the description sheet of the transfer in question (located on the website), or in the confirmation email that Please send Sensation Tours when you have made the reservation.

Without prejudice to the foregoing, users should be aware of the following:

Baggage supplements may be available: Prices on the website may have a supplement for carrying luggage (as long as it is fitted in the reserved vehicle). The price indicated on the website is per vehicle hired and includes tools and tips of the driver.

A number of vehicle seats: The number of seats indicated on the website is the maximum number of people who can ride in the vehicle in addition to the driver. Keep in mind that children occupy a position just like adults.

Pick up time: On transfers from the airport, the user must indicate the scheduled time of arrival of his flight. In the case of transfers originating from a particular point of destination, the user must indicate only the time at which he wants to be picked up. Transfers that originate in Miami Beach and areas of the airport will be spent searching at the time indicated on the website.

Modification of the reserved transfer: The user can modify the transfer whenever the conditions of the service that has contracted allow it. In any case, the user can make the corresponding modification directly in the user account.

Contact with the driver: In the reservation confirmation email made by the user, Sensation Tours will detail the name, email and emergency number of the provider (or, if applicable, the driver) in case the user will not find the driver or have any problem.

Stops on the hired route: If users have to make a stop during the journey (for example, if the car users are staying in different hotels or have to collect keys to enter their apartment), these stops will carry the Charge of an economic supplement, depending on the city in which you are.

5. Economic conditions of contracting.

The booking of the reservation of the services of Sensation Tours will be understood formalized once the users have completed and accepted the form of reservation of the activity or the transfer. The prices will be those indicated by Sensation Tours at the moment of the reservation of the activity or transfer that the user has chosen. Generally, Sensation Tours perform the complete collection through the website of the activity, excursion, guided tour and/or the transfer booked by the user. These prices are expressed in Dollars ($) and do not include taxes, the total amount will be indicated at the time of final confirmation of the contracting service. Payment can be made by credit or debit card (Visa or Mastercard) or PayPal. Generally, Sensation Tours will not apply discounts in the provision of its services, unless it is established in the conditions of the activity, excursion, guided tour and/or transfer that corresponds. After booking the reservation, users will receive a confirmation email where they will confirm the payment of the service contract. Sensation Tours should be notified of any undue or fraudulent charges on the card used for the purchase or via the email adm@sensationtours.com, in the shortest time possible for Sensation Tours to make the necessary arrangements.

6. Cancellation policy.

Each of the services promoted by Sensation Tours on the website (activities, excursions and transfers) has a specific cancellation policy, which the user can consult on the description sheet of the activity (on the website), as well as In the confirmation email that Sensation Tours sends you once you have made the reservation.

Therefore, each service will be applying its specific cancellation conditions, which will set the cancellation period and whether there is any penalty or not. In short, Sensation Tours will manage the cancellations as provided in the cancellation policy of each activity, excursion, guided tour and/or transfer.

7. Acceptance of Terms.

It is presumed that when a user accesses the website he does so under his full responsibility and that, therefore, fully and unreservedly accept the content of the terms and conditions of use of the website. Sensation Tour LLC reserves the right, in all respects, to update and modify at any time and in any way, unilaterally and without prior notice, the present conditions of use, privacy policies and the contents of the page. All revisions will take effect immediately after publication.

8. Use of the Website.

As a condition of use of this website, you warrant that (i) all information provided on this website is true, accurate, current and complete, (ii) if you have an account with Sensation Tours, Account information and will monitor and be fully responsible for any use of the account made by anyone other than you, (iii) you are 14 years of age or older to be able to register an account and participate on our website, and I) has legal authority to formalize this contract and to use this website in accordance with all the terms and conditions specified herein.

Sensation Tour LLC does not knowingly collect information from any person who is under 14 years of age. We reserve the right, in our sole discretion, to deny anyone access to this website and the services we offer, at any time and for any reason, including, but not limited to, breach of this agreement.

The copying, transmission, reproduction, duplication, publication or redistribution of the content of the website or any part of it is strictly prohibited without the prior written permission of Sensation Tour LLC.

9. Prohibited Activities.

The content and information of this website (including but not limited to messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other materials), as well as the infrastructure Is used to provide such content and information, are our property. You agree not to modify, copy, distribute, transmit, display, represent, reproduce, publish, license, create derivative works, transfer, sell or otherwise resell any information, software, product or service derived from or arising from this website.

10. Opinions, comments, communications and other contents.

Users who have booked activities, tours, guided tours and/or transfers through Sensation Tours may publish their opinions and ratings on the website.

To do so, Sensation Tours will send an email to the user, when the activity or the transfer is already finished, so that you can assess the experience and service that has been provided by Sensation Tours.

When Sensation Tours receive the opinion and evaluation of the user, it will review and publish it as soon as possible on the website.

In any case, Sensation Tours will publish the opinions of the users as long as their content is not unlawful, obscene, abusive, threatening, defamatory, invasive of the privacy of third parties, or otherwise objectionable to third parties, Content does not incorporate ads or links to other websites and / or that the opinion does not correspond with the valued service.

In particular, Sensation Tours reserves the right not to publish opinions whose contents may include the following expressions:

Discriminatory Expressions: In no case will expressions that go against an individual and that violate the principles of the right to honor, personal and family privacy, self-image and dignity of the person. Any type of publication that is discriminatory, based on race, sex, religion, opinion, nationality, disability or any other personal or social circumstance, is prohibited.

Illegal activities: The content is not allowed to promote illegal activities or incorporate obscene or defamatory content.

Violence: It is expressly prohibited that opinions contain expressions that promote violence and/or include, without limitation, sexual violence or violence against animals and people.

Degrading content: Those opinions or comments that are intimidating, threatening, degrading, or in any way promoting violence against a particular person or group are not permitted.

11. Exclusion of liability.

Sensation Tours is not responsible for the following circumstances: Cancellations made after the deadline by the users. Sensation Tours will not be responsible for any concept to return the amounts paid by its users when they have not complied with the cancellation period provided for in the cancellation policy applicable to each service.

Delays or mistakes made by users to reach the meeting point of the activity, excursion, guided tour and/or reserved transfer. That is, Sensation Tours will not assume any responsibility if the user loses the activity or the reserved transfer due to lack of punctuality and/or not being at the meeting point that corresponds.

Damages and robberies that affect users and property owned during the enjoyment of activities, excursions and guided tours and/or during the journey of the contracted transfer service.

Injuries, damages, and accidents that could be suffered by the user during the enjoyment of the activity, excursion, guided tour and/or reserved transfer, as well as those injuries, damages, and accidents suffered by the user prior to the service and that, prevented him Enjoy it.

Of the cases in which the vehicle reserved for the transfer does not go to the point of collection when the information that has provided the user on the schedules and point of collection is erroneous or equivocal.

Loss of flights, trains, buses or any other means of transportation, as a result of not having requested the transfer service with the notice period recommended by Sensation Tours. The user is solely responsible for knowing the time of departure of his flight/train / bus and request the service of the collection with sufficient time.

Of the meteorological conditions in which the supplier carries out the activities, excursions and guided visits reserved by the users. Under no circumstances will Sensation Tours be responsible for these circumstances, so the service will be properly understood. Of the quality of the service provided by the suppliers.

12. Intellectual property

The intellectual property on the contents of the website are either part of the heritage of Sensation Tours or, where appropriate, its ownership is from third parties who authorized the use of the same on the website.

The texts and graphic elements that make up the website, as well as their presentation and editing, are exclusively owned by Sensation Tours.

Any use, transformation or exploitation of the contents included in the website for commercial or promotional purposes is prohibited unless prior authorization from Sensation Tours; In any case, any use contrary to the law and the website for personal and non-commercial use is prohibited, provided that express mention is made of the property at the head of the author of the content.

All logos and trademarks of the website are the property of Sensation Tours and, in any case, the owners are responsible for any possible controversy that may arise. Sensation Tours reserves the right to take any legal action they deem appropriate to enforce their rights both in the United States and abroad.

The user accepts that the contents generated and uploaded by him will be the property of Sensation Tours, the user retaining the moral rights over said contents.

In case of claims that may be filed by users or third parties regarding possible breaches of intellectual property rights over any of the contents of the website should be addressed to the following email address: adm@sensationtours.com. Once notified to this email, that content will be automatically removed from the website until the person who has published the disputed content has resolved the conflict with the person sending the claim.

13. Privacy.

Personal information is understood as that provided by the user for registration, which includes data such as name, identification, age, gender, address, email, and telephone. The storage and use of personal information are governed by the privacy policies of the website.